Bag Purse
Posted on Friday, September 17th, 2010 at 5:29 amI ordered a bag and purse from a website and still haven't received it!!?
I bought a bag and purse from a website on August 22nd the site said it takes up to 21 working days to deliver. I have emailed and had a reply on Sept 18th saying it was sent that morning. I've heard nothing since I've called the numbers on the site and the number as a reference on my credit card statement and I've emailed countless times. But still heard nothing..Is there anything I can do to sort it out??Please help!!!!!!!!
Your credit card company has a dispute process. Usually printed in the back of your monthly statement. Follow the instruction fill out everything and supply any documents you have (i.e. dates when you tried contacting the supplier).
A credit card company generally takes 6-8 to investigate the situation: a letter is sent to the supplier and allow them time to respond and hear their side of the story before making a decision.
During the month or two of investigation, your credit card company is likely to charge you late fee or finance charge if you don't pay the amount in question. You have two choices:
1. Pay the amount in question and wait for them to credit you after the judgment
2. If you have good standing with the credit card company, you can ask them to waive the charges after the fees appeared on your statements.
Best wishes.
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